Case worker

A caseworker helps individuals and families requiring assistance of a social service agency. Clients may be experiencing problems with personal or family adjustments, finances, employment, food, clothing, housing, or physical and mental impairments. Counsels clients regarding plans for meeting needs, and helps clients to mobilize inner capacities and environmental resources to improve social functioning. Helps clients to change attitude and behavior by increasing understanding of self, personal problems, and client's part in creating them. Refers clients to community resources and other organizations. Prepares reports and performs follow-ups, and may be required to visit clients in their homes or in institutions. May be required to have skills and knowledge generally obtained from school of social work degree program, and may be required to possess state license or certificate. May be designated Casework Social-Work Consultant, Child Welfare Caseworker, Family Caseworker, Community Placement Worker, Intake Worker, or Social Service Worker.